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Privacy Policy

We, the company


Tradesignal GmbH
Linzer Strasse 11
28359 Bremen
Germany

Phone: +49 421 20109-0
Fax: +49 421 20109-12

Email: info@tradesignal.com
Internet: http://www.tradesignal.com

Managing Director and person responsible according to § 5 TMG:
Dipl. Verw.-Wirt Jürgen Mittelstaedt

Author and person responsible according to § 55 Abs. 2 RStV:
Dipl. Verw.-Wirt Jürgen Mittelstaedt

Register court
Local Court of Bremen, HRB 16853


as operators of the websites www.tradesignal.com, www.tradesignalonline.com, terminal.tradesignalonline.com and www.tradesignalchart.com are responsible for the personal data of the users (in the following: “you”) of the corresponding website in terms of the Federal Data Protection Act.

We protect your privacy and your personal data. We collect, process and use your personal data in accordance with the content of this privacy policy and the applicable German data protection laws, in particular the Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).

This privacy policy regulates what personal information about you we collect, process, and use. We therefore ask you to read the following remarks carefully.

1. Collection of personal data

1. Personal data in terms of this privacy policy are specific details about your personal or material circumstances, in particular your name and your email address. This may include your home address, your phone number as well as your credit card and bank account data as well as your VAT details, if you are a registered trader.

2. Such personal data may also include information about your usage of our website. In this context, we will collect personal data from you as follows: Information about your visits to our website, such as the volume of data transfer, the location from which you retrieve data from our website, and also other connection data and sources that you retrieve. This is usually done by means of log files and cookies. Detailed information on log files and cookies is given below.

2. Intended use

We use your personal data for the following purposes:(a) To provide the services you request;

(b) To ensure that our website is presented to you in a manner that is as effective and interesting as possible;

(c) To comply with our obligations arising from any contracts concluded between you and us;

(d) To enable you to participate in interactive activities, should you so wish;

(e) To inform you about changes to our services.

3. Information about your computer, cookies and targeting

1. Whenever you access our website, we collect the following information about your computer: your computer’s IP address, the request issued by your browser, and the time of this request. In addition, the status and the amount of data collected within the scope of this request are also recorded. We also collect product and version information about the browser and the operating system of your computer. Further, we record from which website our site is accessed. Your computer’s IP address is stored only for the time of your use of the website and deleted immediately thereafter or anonymized by truncation. The remaining data are stored for a limited period of time. We use this information in order to operate our website, in particular to detect and eliminate errors in the website, to determine the load on the website, and to make adjustments or improvements.

2. Under certain circumstances, we also collect information about your use of our website through the use of browser cookies. These are small text files which are stored on your computer’s mass memory and contain certain settings and data for exchange with our system via your browser. A cookie typically contains the name of the domain from which the cookie data is sent, as well as information about the age of the cookie and an alphanumeric identifier. Cookies enable our systems to recognize the user’s device and to activate any user preferences immediately. As soon as a user accesses the platform, a cookie is transferred to the hard disk of that user’s computer. Cookies help us to improve our website and be able to offer a service that is better and even more tailored to your interests. They enable us to recognize your computer when you return to our website and, as a result, offer the following benefits:

(a) We can save information about your favourite activities on the website and therefore adjust our website to suit your individual interests. This includes, for example, advertising that matches your personal interests;

(b) We can speed up the processing of your queries.

3. Only the above data about your use of the website are stored in the cookies used by us. This is done not through an association to you personally, but by assigning an identification number to the cookie (the “cookie ID”). There is no merging or correlation of the cookie ID with your name, your IP address, or similar data that would enable any association of the cookie with you. To find out how you can disable the use of browser cookies, see item 3.6 below.

4. Our website makes use of so-called tracking technologies. We utilize these technologies in order to make our Internet offering more interesting for you. This technique makes it possible to address Internet users who have already shown an interest in our site, by displaying targeted recommendations on the sites of our partners. The insertion of this advertising on the webpages of our partners is based on cookies and on an analysis of the previous usage behaviour. This analysis is carried out under a pseudonym and no usage profiles will be merged with your personal data. If you do not agree to the creation of usage profiles, you can withdraw your consent by sending us a message. Depending on the service an opt-out cookie can be created on your computer. If you delete this cookie or if it is automatically deleted by the browser settings, you must reinstall this cookie when visiting our website again.

5. We work together with business partners who help us to make the Internet offering and the website more interesting for you. Cookies are therefore also stored on your hard drive by these affiliates when you visit the website. These cookies automatically delete themselves after the preset time. Again, the cookies of our affiliates are only used to collect data under a cookie ID in order to allow our advertising partners to address you with advertising that might actually interest you. To find out how you can disable the use of such cookies, see item 3.6 below.

6. If you do not wish to allow the use of browser cookies, you can set your browser so that the storage of cookies is not accepted. Please note, however, that this may prevent your use of our website to a certain degree or even entirely. If you wish to accept only our own cookies, but not the cookies of our service providers and partners, you can choose the "Block third-party cookies" setting in your browser.

4. Data security

All of the information that you provide to us will be stored on servers located within the European Union. Unfortunately, the transmission of information via the Internet is not completely secure, which is why we cannot guarantee the security of data transmitted over the Internet to our website. Nevertheless, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. In particular, we transfer your personal data only in encrypted form. Here we use the coding system SSL (Secure Socket Layer) or TLS (Transport Layer Security).

5. No disclosure of your personal information

We do not pass on your personal data to third parties, unless you have consented to the disclosure of data or we are required or authorized to conduct such a data transfer due to legal regulations and/or governmental or judicial orders. In particular, this disclosure may be necessary for the purposes of law enforcement or ensuring security, or for the assertion of intellectual property rights.

6. Privacy and the websites of third parties

The website may contain hyperlinks to and from the websites of third parties. If you follow a hyperlink to one of these websites, please note that we can assume no responsibility or liability for third-party content or data protection conditions. Please ensure that you are informed about the applicable data protection provisions before you submit personal data to these websites.

6a. Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called cookies (small text files) which are saved on the users’ computers and make it possible to analyse their use of the website. The information generated by the cookie about the usage of a website is normally transferred to a server of Google in the USA and stored there.If IP anonymization is activated on the website, the IP address of Google users will be truncated by Google within the Member States of the European Union or in other Contracting Parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a server of Google in the USA and truncated there. IP anonymization is activated on our website. Google will use this information to evaluate the use of the website by the users, to compile reports about the website activities, and to provide further services to the website operator relating to the usage of the website and the Internet.Within the scope of Google Analytics, the IP address transferred by your browser will not be merged with other data of Google. You can set your browser software appropriately to prevent it from saving cookies, but we would like to point out that, if you do this, you may not be able to use all the functions of this website to their full extent. You can also download and install the browser plugin available at the following link to prevent the cookie-generated data that discloses your use of the website (including your IP address) from being collected and transmitted to Google and prevent Google from processing this data:http://tools.google.com/dlpage/gaoptout?hl=en.

7. Changes to this privacy policy

We reserve the right to change this privacy policy at any time with effect for the future. A current version is available on the website. Please visit the website regularly and find out about the applicable data protection provisions.

8. Your rights and point of contact

You can view your personal data at any time free of charge and, where appropriate, request their correction and/or deletion and/or blocking. For this purpose and/or to receive more information about this topic, you can contact us by email via info@tradesignal.com. If you have any questions, comments or enquiries regarding the collection, processing and use of your personal data by us, please use the specified contact details.