Online Help

Using the Help Button

With the help button in the header bar you can:
  • call up the help topics of Tradesignal
  • contact support in a live chat
  • write an e-mail to the support
  • get help for Equilla functions
  • open "Tradesignal online" in the internal browser
  • search for application updates
  • get information about your current Tradesignal version

Help Topics

Select the help topics to open the help in the toolbox. The help topics give you an overview of Tradesignal help. You can either manually search the tree structure for an article or you can use the input field to search for a specific keyword. In this case, a flat list of articles with those keywords is displayed. If you want to go back to the overview, click on the link Table of Contents.

Send E-Mail to Support

This function collects some data about your Tradesignal system and attaches them to your e-mail to support. This data collection will help the support team solve your problem.

Select one of the available options:
  • Send - Opens your e-mail program with the e-mail and the files attached to it. Add further information and then send the e-mail.
  • Send via SMTP - Opens another window in which you can directly (and without using your mail program) send the files to the support.
  • Show files - Opens the Windows Explorer and displays all files generated for the reporting.
  • Close - Closes the window.
When you select the option Delete temporary files, the files will be deleted when closing the window.

Lookup Equilla Function

With this function, you can retrieve information about an Equilla function. Select a function in the Equilla Editor or position the mouse cursor on it and click on the entry. The information is displayed in the internal browser.

Alternatively, right-click on the Equilla function in the Equilla-Editor and select Lookup Equilla Function in the context menu.

Check for Updates

Here you can check for the latest update of Tradesignal.

About Tradesignal

About Tradesignal shows you information about your Tradesignal installation. You can also display a log file with Show Log and retrieve System Information. For the system information, a report is generated similar to the function Send E-Mail to Support, which you can then mail to the support team, if necessary.